Frequently Asked Questions
We've Got You Covered
Find Answers to Any of Your Flooring Concerns
At Brookens Wood Floors, we’re dedicated to guiding you through every step of the process. From selecting the perfect material to ensuring a seamless installation, we provide tailored recommendations to suit your unique needs and style preferences.
If you have any questions or need personalized advice, reach out to our team for support or services throughout Central Illinois. We're here to help you create stunning, long-lasting flooring solutions for your home or business.
Submit the form or call to start a consultation
What areas do you serve?
We proudly serve Springfield, Jacksonville, Decatur, Taylorville, Bloomington and surrounding areas
We consider special requests, so please reach out if you aren't in one of the listed cities!
What is hardwood refinishing?
Refinishing strips years of damage from the surface of your flooring. And then a new stain color, sealer, and finish goes on. The result is a floor covering that looks new and will perform well for decades to come.
How long do hardwood floors last?
It depends on how much they are being used. A family with parents, four children, and a dog may need the floor recoated with polyurethane in 5 to 7 years. A couple whose children have moved out may never need to have the floor recoated or refinished.
What types of hardwood flooring can be refinished?
Depending on their thickness, most solid hardwood floors and some engineered wood floors can be refinished. If you're unsure whether your flooring is suitable for refinishing, we can assess it during a consultation and recommend the best solution.
Can hardwood refinishing change the color of my floors?
Yes, refinishing allows you to change the color of your floors by selecting a new stain during the process. This is a great opportunity to refresh your space or adapt your floors to match a new design aesthetic.
Is engineered wood flooring natural wood?
Yes, engineered products are natural wood. They feature a layered construction, with plywood layers on the bottom. And the top is a veneer of natural wood with your preferred species.
Are hardwood floors waterproof?
No, you must protect your hardwood flooring from moisture, dampness, and spills. Water damage can ruin hardwood. Engineered flooring stands better in humid conditions, but it isn't waterproof.
Which hardwood product is best for my home?
The best wood floors are those that meet most of your needs. For instance, you wouldn't want to add softwood to an area with high traffic. So, whichever product serves your needs best is the right choice for you.
Can all damages be repaired?
Most hardwood floor damage can be repaired, but the extent depends on the type of damage and the condition of the wood. We evaluate each case and provide tailored solutions.
Will the repaired areas match the rest of the floor?
Yes, we specialize in seamlessly lacing new boards into existing flooring and refinishing the entire surface to create a consistent look.
How long does the repair process take?
Repair times vary depending on the damage's extent, but we strive to complete projects efficiently without sacrificing quality.
Why choose hardwood borders?
There are no one-size-fits-all choices in custom wood floor borders and inlays. For each one, you'll choose all the styles and attributes you prefer to match your decor and your needs. Choose sleek and subtle or bold and sophisticated for a stand-out room border.
These are usually added to large, open spaces to create an area that feels set apart. But they can be helpful in hallways, especially with contrasting light and dark colors. You might even choose something unique to your own home and decor.
What about hardwood floor inlays?
Inlays turn your floors into a work of art. Customizing floors with intricate, inexhaustible patterns is craftsmanship at its best. And it can liven things up in any room, whether used as full room options or accents throughout.
Borders can also act as inlays when they are installed with the flooring. The smooth, luxurious results are forever etched into the construction of your home. And no matter how many times trends change over the years, your floors will remain current.
Can custom borders and inlays be added to existing hardwood floors?
Yes, we can integrate custom designs into your current flooring, provided the existing floor is in good condition. Our team will assess your floors and discuss the best options during a consultation.
How do I choose a design for my borders and inlays?
We offer a variety of design options and work closely with you to create a pattern that complements your home's style. Our experts provide guidance and samples to help you make an informed decision.
Can you support customers with refinishing their staircases?
Absolutely, we sand and finish existing staircases too!
Why choose engineered materials over solid wood?
Both solid and engineered hardwood flooring are natural wood products. Choosing the one that's right for you means matching your requirements. Engineered materials are likely to fit your needs, and it's a great way to have floors you'll love for years to come.
What should I expect working with the team?
When you choose Brookens Wood Floors for your flooring needs, you choose excellence. We have years of experience in wood flooring, as a highly skilled team of professionals committed to excellent service. Our associates work alongside you until you reach your goals for any size remodel. The more you explore the Engineered Wood product line, the more answers you will have as you shop for your flooring. We look forward to meeting all the needs of your space and ensuring your best wood floor match. You'll find the perfect engineered wood flooring at our Springfield, IL showroom.
Can you support customers with refinishing their staircases?
Absolutely, we sand and finish existing staircases too!
What are the signs that my staircase needs repair or replacement?
Indicators that your staircase may require professional attention include:
- Visible Damage: Cracks, splits, or warping in the treads, risers, or handrails.
- Structural Instability: Loose or wobbly steps, balusters, or railings.
- Persistent Squeaking: Continuous creaking sounds when in use, suggesting underlying issues.
- Aesthetic Wear: Significant wear, discoloration, or outdated design elements.
Addressing these issues promptly ensures safety and maintains the aesthetic appeal of your home.
How long does it take to repair or replace a staircase?
The duration of staircase repair or replacement depends on factors such as damage extent, design complexity, and material availability. Minor repairs might take a few hours, while complete replacements can span several days to a week. A detailed assessment by our professionals will provide a more accurate timeline.
Can I customize the design of my new staircase?
Absolutely. At Brookens Wood Floors, we offer a variety of staircase styles, colors, and finishes to align with your home's aesthetic and personal preferences. Our team collaborates with you to design a staircase that enhances your interior décor and meets your functional needs.
What maintenance is required for a newly refinished wooden staircase?
To preserve the beauty and longevity of your refinished wooden staircase:
- Regular Cleaning: Dust frequently and clean with a damp, not wet, cloth to prevent dirt accumulation.
- Protective Measures: Use rugs or runners in high-traffic areas and install felt pads under furniture to avoid scratches.
- Immediate Attention: Wipe up spills promptly to prevent moisture damage.
- Periodic Inspections: Regularly check for signs of wear or damage and address them early to maintain the staircase's condition.